Healthy Rips Family,
We have an update on the launch of our new FIERCE. Everything is going smoothly with our test production runs, except for the aesthetic look of the plastic mouthpiece. The mouthpiece mold is leaving marks on the outside of the mouthpiece. We are remaking the mold, and will be performing more test runs this week. We were on a perfect pace to release our FIERCE, and we were confident that we would have no trouble meeting the August 27th deadline. However, this unexpected issue will cause a 2-3 week delay in our official product release date. We hope you all understand that we have very high standards, and would rather provide a perfect product than rush to meet a deadline. In all fairness, we will also extend the discounted preorder prices coinciding with this short delay.
We will announce an exact FIERCE product release/shipping date in a few days, once we have this cosmetic mouthpiece issue resolved. We will be listing all of the FIERCE parts and accessories on our website by the middle of this week. Any orders placed for FIERCE parts and accessories will be packaged together with your FIERCE preorder and shipped on the new product release/shipping date.
We sincerely apologize for this unexpected delay, and we hope that you agree with our philosophy of putting the quality of our products above meeting a deadline. Thank you all in advance for your continued patience and understanding. We greatly appreciate the trust you have placed in us, as evidenced by the overwhelming support from the community and FIERCE preorders that have already been placed. We couldn't do this without you!
All the Best!
-Healthy Rips Team
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Healthy Rips Team