Hello Healthy Rips Family!
We are excited to announce that our engineering team has developed an update to the FIERCE firmware that triggers a much quicker response time to the heater, allowing the FIERCE to maintain the set temperature throughout the full length of each draw. The FIERCE heater is extremely powerful and more than capable of keeping up with long, deep draws, and with this new firmware it's now prepared to do so!
We are confident that this update will enhance the FIERCE user experience to those who are willing to part with their FIERCE for a few days so that it can be installed. This update is not necessary or required, but we are more than happy to freely offer it to those of you who would prefer it. If you purchased your FIERCE after February 20th, your FIERCE already has the latest firmware available.
For instructions to ship your FIERCE to our facility for the latest firmware update, please email us directly - HealthyRips@gmail.com.
The update only takes a minute to install, so we will be able to return your FIERCE to you fully updated one business day after we receive it.
Thank you for all of your support and understanding as we continue to strive to provide the best quality devices for our clients! We appreciate your business, and are so happy to have you in our HR family!
Healthy Rips Team