Hello Healthy Rips Family!
We are excited to announce that our engineering team has developed an update to the FIERCE firmware that triggers a much quicker response time to the heater, allowing the FIERCE to maintain the set temperature throughout the full length of each draw. The FIERCE heater is extremely powerful and more than capable of keeping up with long, deep draws, and with this new firmware it's now prepared to do so!
We are confident that this update will enhance the FIERCE user experience to those who are willing to part with their FIERCE for a few days so that it can be installed. This update is not necessary or required, but we are more than happy to freely offer it to those of you who would prefer it. If you purchased your FIERCE after February 20th, your FIERCE already has the latest firmware available.
For instructions to ship your FIERCE to our facility for the latest firmware update, please email us directly - HealthyRips@gmail.com.
The update only takes a minute to install, so we will be able to return your FIERCE to you fully updated one business day after we receive it.
Thank you for all of your support and understanding as we continue to strive to provide the best quality devices for our clients! We appreciate your business, and are so happy to have you in our HR family!
Healthy Rips Team
We have come to find that the FIERCE software was not optimized to allow the heater to recover quickly enough to keep up with very long draws. The good news is that we have already rewritten a new version of the software and have it ready to update all of the FIERCE units through the USB-C port. With this update, the FIERCE does not lose temperature and performs exactly the same as our FURY 2. We are going to take a few days to test this software update to ensure that there aren't any further issues. We are updating all of our FIERCE devices in our stock, and offering this free software update to all current FIERCE owners. We will begin updating the software by next Wednesday or Thursday. If you have placed a FIERCE order today, or will be ordering one in the next few days, we will be shipping your FIERCE at that time with the software updated.
This update is not required. However, if you are already an owner, (and we can manage to pry your FIERCE from your hands for a few days) we will be happy to upgrade your software. Please contact us at: firstname.lastname@example.org, and we will email you with instructions on how to ship your device to us for this software email@example.com
Here is a video showing one of our FIERCE devices that has the software update. Notice how there is no temperature drop and how quickly the heater responds when clicking up the temperature:
We want to start by thanking you for trusting us with your FIERCE preorders! We have experienced a slight delay, as this is a new product and there were a couple of minor issues that we did not anticipate. Our production run is taking a little longer than expected because we have taken some extra time to select random units from the production line to put through extreme and severe testing for longevity and durability. This extreme testing process is a final step to ensure that our FIERCE production units do not have any previously undiscovered issues prior to shipping them to our clients. In other words, we want our clients to have the absolute best experience with their FIERCE now and lasting into the extended future. It is very important to us that we get our FIERCE right from the very start!
Healthy Rips Family,
We have an update on the launch of our new FIERCE. Everything is going smoothly with our test production runs, except for the aesthetic look of the plastic mouthpiece. The mouthpiece mold is leaving marks on the outside of the mouthpiece. We are remaking the mold, and will be performing more test runs this week. We were on a perfect pace to release our FIERCE, and we were confident that we would have no trouble meeting the August 27th deadline. However, this unexpected issue will cause a 2-3 week delay in our official product release date. We hope you all understand that we have very high standards, and would rather provide a perfect product than rush to meet a deadline. In all fairness, we will also extend the discounted preorder prices coinciding with this short delay.
We will announce an exact FIERCE product release/shipping date in a few days, once we have this cosmetic mouthpiece issue resolved. We will be listing all of the FIERCE parts and accessories on our website by the middle of this week. Any orders placed for FIERCE parts and accessories will be packaged together with your FIERCE preorder and shipped on the new product release/shipping date.
We sincerely apologize for this unexpected delay, and we hope that you agree with our philosophy of putting the quality of our products above meeting a deadline. Thank you all in advance for your continued patience and understanding. We greatly appreciate the trust you have placed in us, as evidenced by the overwhelming support from the community and FIERCE preorders that have already been placed. We couldn't do this without you!
All the Best!
-Healthy Rips Team
Tonight at midnight we will begin taking preorders on our new FIERCE vaporizer! You can save a little cash by placing a preorder before August 27th, 2018.
We are offering four separate bundles depending on your preference as follows (All bundles include a Protective 'Smell' Cover):
FIERCE Bundle: $199
FIERCE Glass Bundle: $219 - Includes FIERCE Bundle, Glass WPA & Bent Glass Mouthpiece
FIERCE Power Bundle: $229 - Includes FIERCE Bundle, Extra Battery, and Charging Dock
FIERCE Premium Bundle: $279 - Includes FIERCE Bundle, Extra Battery, Charging Dock, Glass WPA, Bent Glass Mouthpiece, Glass Bubbler and SHRED Grinder 2.25 Edition
FIERCE Bundle: $219
FIERCE Glass Bundle: $239 - Includes FIERCE Bundle, Glass WPA & Bent Glass Mouthpiece
FIERCE Power Bundle: $249 - Includes FIERCE Bundle, Extra Battery, and Charging Dock
FIERCE Premium Bundle: $299 - Includes FIERCE Bundle, Extra Battery, Charging Dock, Glass WPA, Bent Glass Mouthpiece, Glass Bubbler, and SHRED Grinder 2.25 Edition
Hi All, We just returned from the Champs Counterculture show in Las Vegas. This was an extremely successful event filled with amazing meetings with our China team and our largest wholesale partners. Our FIERCE was obviously the main topic of our meetings and discussions - we were able to demo our final version with some of the most respected people in this industry. We are grateful and blessed by the enthusiasm that everyone shared for our FIERCE!
We have officially started on our first FIERCE production run. We were slightly ambitious with our preorder and release dates. We need a few extra days to receive all the FIERCE accessories including the glass attachments in order to take 'product pictures' for our website preorders. For this reason, we decided to adjust our timelines slightly. Here are the final preorder and release dates:
Preorders Available Online: Wednesday, July 25th
Official Product Release Date: Monday, August 27th
Thank you all for your continued patience! We promise the FIERCE is worth the wait. You will be hearing a lot about our FIERCE in the upcoming days and weeks as well. To keep up with all Healthy Rips news, follow us on social media - @HealthyRips
We are excited to announce the release of our new FURY 2 Stainless Steel Dosing Capsules! They are now available to purchase in our Healthy Rips Store!! Yay! You are going to absolutely LOVE these, they're awesome!
We are partnered with SHRED Grinders, and have officially become their exclusive distributor! Get yours FREE with your next vaporizer purchase!
CLICK ON THE PHOTO BELOW TO CHECK OUT THEIR SITE
"Our SHRED 2.25 Edition 4 piece herb grinder is milled from a solid piece of Aluminum with an Anodized Aluminum finish - crafted for extra strength and durability. Our 2.25 Edition has precision teeth that are uniquely engineered to ensure your herbs won’t clump like herbs that are cut with diamond shaped teeth. This gives you a medium to fine grind, making it perfect for vaping. The teeth design also makes using and cleaning a breeze."
The FURY 2 stainless steel dosing capsule samples arrived today and we have been testing them. We are happy to say that we finally found a manufacturer that could custom make them for us - they work really well and fit perfectly in the chamber! We are approving them for mass production and we should have them in 2-3 weeks. Thank you all again for your patience and understanding - this has been a small ordeal for us as well.
Here are a couple of pictures:
Healthy Rips Team