All orders will be processed and shipped as soon as possible. All shipments will be confirmed within 2 business days, unless otherwise notified. Possible same day shipping ends at 2:00 PM PST on scheduled business days. Orders are not shipped on weekends or U.S. holidays. All domestic parts and accessory orders are shipped via USPS Mail. All domestic device bundle orders are shipped via your choice of USPS Mail or UPS Ground. The shipping carrier that you choose can be changed at our discretion due to additional carrier charges, limited service in your area, or any other unexpected shipping carrier issues.
International shipping time frames vary, depending on the country. International orders may be subject to holds and clearance delays due to international customs departments. Import taxes and fees may be required to gain customs clearance for final delivery. Any possible delays and added fees cannot be predicted or altered by Healthy Rips in any way. The shipping carrier that you choose can be changed at our discretion due to additional carrier charges, limited service in your area, or any other unexpected shipping carrier issues.
The international buyer is responsible for all direct communication with their local customs department, as well as payment of any required taxes or fees, provision of any required documentation, and the collection of their package. Failure to pay the required customs fees or failure to collect the package may result in the permanent loss of goods. Order cancellations and refunds will not be honored for failed deliveries due to buyer neglect. Order cancellations for international shipments processed as "return to sender" will only be eligible for partial refund once the package is delivered back to the sender address. International shipping fees will not be eligible for refund.
All shipping time frames provided by Healthy Rips are only estimates and are never guaranteed. USPS, UPS and other shipping services' delivery dates are also estimates and are never guaranteed.
