Register Your Device

Please complete our Device Warranty Registration Form to register your device. Your device will need to be registered in order to proceed with the manufacturer warranty process. Completing this form in advance will expedite the warranty process for any future claims associated with a pre-registered device. 

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Warranties Explained

Any device purchased directly from healthyrips.com or any of our ​Authorized Retailers is automatically covered under the following two manufacturer warranties:

• One Year Free Replacement Warranty 
• Lifetime 1/2 Price Replacement Warranty​
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​*Warranties are valid for any device failure not caused by the user - excluding loss, tampering, physical damage, or liquid damage.
*Our devices cannot be used with oils or liquids of any kind. Liquids will damage the device and void the manufacturer warranties. ​

​If you ever experience an issue with your device, please submit a Contact Form or email us directly at customerservice@healthyrips.com. Please include details describing the problem you are experiencing to find out more about our warranty process and the current eligibility status of your device. We will then be happy to provide you with trouble-shooting steps to help resolve your issue, or further instructions to return your device for testing and confirmation with our diagnostics team.